U.S. & CANADA - USPS FIRST CLASS MAIL
$3.00 for a single CD/DVD, $1.00 each additional - same shipment
$4.00 for a double CD/DVD, $2.00 each additional - same shipment
$5.00 for a triple CD/DVD, $3.00 each additional - same shipment
EUROPE - USPS FIRST CLASS INTERNATIONAL MAIL
$7.00 for a single CD/DVD, $1.25 each additional - same shipment
$8.25 for a double CD/DVD, $2.50 each additional - same shipment
$9.50 for a triple CD/DVD, $3.75 each additional - same shipment
ASIA, AUSTRALIA, NEW ZEALAND - USPS FIRST CLASS INT'L MAIL
$8.00 for a single CD/DVD, $2.00 each additional - same shipment
$10.00 for a double CD/DVD, $4.00 each additional - same shipment
$12.00 for a triple CD/DVD, $6.00 each additional - same shipment
WE STRONGLY RECOMMEND SHIPPING INSURANCE ON DOMESTIC ORDERS AND REGISTERED MAIL (ON ORDERS WITH A LIMIT OF $43.73) ON INTERNATIONAL ORDERS. WE WILL NOT BE HELD RESPONSIBLE FOR NON-DELIVERY OF ORDERS TO CUSTOMERS WHO CHOOSE NOT TO PURCHASE THIS ADDITIONAL PROTECTION.
PAYMENT
We accept the following credit or debit cards: Visa, Mastercard, American Express and Discover. We also accept money orders, cashier checks and personal checks. Personal checks must clear the bank before your order ships (typically 3-7 business days).
Return Policies
All merchandise is guaranteed to be brand new, unless otherwise specifically stated. Merchandise from overseas is not always shrink wrapped but is absolutely brand new. You can always email and ask whether or not the item you are interested in is or isn't shrink wrapped.
Returns are accepted under the following conditions only:
- Manufacturer's defect - we will exchange, refund or issue a credit for any merchandise that has a manufacturer's defect if claimed within 7 days from receipt. Customer must return merchandise within 7 days from notifying us and we will then promptly refund, replace or issue a credit for the item.
- Processing error - if we mistakenly sent you the wrong item, please notify us immediately. Return the item to Crystal Ball and we will issue you either a refund or replace with the correct item as you request.
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